Knowing The Numbers

What a great start to 2020! Everyone seems to be firing on all cylinders and both the purchase applications (highest number in 10 years) refinances (up 100% over last year and 60% of loan volume) have made this an exceptional beginning!

With loan rates just below 1% lower than this time last year, the opportunity for buyers to buy that home or make the cost of where they live more affordable is very real! The strategies for FHA and Jumbo loan conversions to conforming loans are really seeing favor with customers. Accountants and financial planners are also jumping into the mix to help their clients benefit from this market!

Another piece of information that came out was some data from Wakefield Research that showed that 60% of consumers felt their real estate agent went “above and beyond” the scope of their duties during their transaction; it also showed that 34% of people would not rehire that same agent!

This is disturbing to me because in the past few years, NAR has published that 78% of people would be happy to refer the agent they used to someone else. Now for those who want to split hairs, there is a difference in a real estate agent and a “Realtor®”. Not all real estate agents are Realtors®, I get it, but the numbers are at least important enough to take a good look at. It would be important to know and share this, at least from a conversational point of view.

With all the online competition for lenders, listings, and buyers, we need to be aware of how much quality of the experience matters in our world!

Questions or comments: Mike@IMTcoaching.com

Actions That Payoff!

With the first full week of 2020 running along, it is really important to be focused on the actions and activities that really payoff. With your work schedule clearly defined and your marketing calendar in front of you, this is a good week to be sure you are up to date and have all of your people with you. Here are a few things you will want to be sure of taking care of this week.

  • Connect with every preapproval personally to be sure they are back in action.
  • Speak with every Realtor you expect to be working with this year and be certain they have already done the same!
  • Finalize your plans on your Valentine’s Day event or activity.
  • Complete your “Accountant video” and get it out by Friday so you can follow-up by phone next week.
  • First conversations of the new year with your banks and credit unions.
  • Set the first breakfast or lunch appointments with your financial planners, insurance professionals, and divorce attorneys!
  • Think about “Leap Day Saturday” potential event!
  • Girl Scout Cookie Season!

Momentum is critical and if you have it, you want to keep it going; if you don’t, then you need to generate it NOW! All the tools are on the website so there are no excuses! If you can’t find what you need, just email me!

As always, questions and comments: Mike@IMTcoaching.com

2020 Isn’t Just A New Decade, It Means Perfect Vision!

Welcome to the first blog post of a new decade! Much gets put on a new year; even more thought around a new decade! Some look back to the “Roaring 20’s” of a century ago and wonder if there is any special meaning? While those 20’s were free and easy with what seemed to be growth, wealth, and an endless party; it ended with a stock market crash and the great depression!

The coming decade is full of promise and excitement, but I also urge caution. While things change, those jumping onboard some of those changes may be making a huge mistake! While change is inevitable, not all change is good! It is important to look at the future and examine the changes that are being presented to us and make good choices.

What I think will make a difference in 2020 verses 1920 is that we have awareness and the ability to understand history. What I also like to think is that 2020 in our minds also needs to be understood in a way that we already accept; the understanding that 2020 implies perfect vision! Adapting that meaning, I feel we can look down the road of change and be prepared to make choices and adjustments if we have perfect vision!

The obvious point is clearly planning. It will become more difficult to just “wing it” in the mortgage and real estate industries! You will need a plan, complete with strategies, schedules, and accountability toward a higher expectation! To be clear, overall performance will have to improve!

One of the choices we have to make is the path we will take. It becomes clearer every day that the battle in the industry will be around transactional verses relational business models. Simply put, leads verses opportunity; price verses value!

As more and more people chase leads, that market will become saturated with people focused on price and quantity! What will remain will be a smaller, but more individually profitable arena that some will enjoy. When the mortgage and real estate business becomes about the quality of the customer experience and the current and future value of that experience there will be unlimited potential.

The choices are clear and the competition will be significant. For those in the high volume, transaction based, low margin arena, the risk becomes dependence on outside resources beyond your control. For those taking the other path, the focus needs to be on consistency and value driven process. Both paths will yield results; what is the choice you will make?

Is your vision of the new decade 20/20?

Questions or comments: Mike@IMTcoaching.com